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What we do

The power of video with the effectiveness of personalisation

This new and revolutionary technology lets large organizations create individually-personalized videos quickly, seamlessly and easily, boosting engagement and loyalty throughout the customer life cycle.

In a moment where communications effectiveness is declining due to the increase of messages and the limited attention capacity of our customers, adding the effectiveness of personalisation to the power of video delivers outstanding results.

Compelling ROI

Maximize the return of your communication investments by boosting email open rates, CTR, retention and loyalty indicators.

Customer Experience

Create a “Wow!” moment for every customer, while providing clarity and transparency on a personal level.

Branding and differentiation

Provide a ‘trusted advisor’ service to customers to differentiate your company in a commoditized environment.

We are leaders in video customization at European level

Our customized video technology generates more than 25 million videos per year in more than 30 countries and in 20 different languages

We work with clients in Spain and also in Brazil, Austria, France and the United Kingdom

A technological revolution, made easy

Create individually-personalized videos quickly, seamlessly and easily, integrating actual customer data and targeted offers into the videos.

The process is a combination of defining the business objectives by the client, producing a short, clear and nice video, and generating and delivering the personalised videos by means of the new technology.

Our service includes:

1 Business and Communication Planning:

Together, we review your business goals and how a personalized movie can address them. We discuss optimal distribution channels (email/SMS/MMS/web, etc.) and various profile-raising activities for the personal video, such as a integrated email, advertising or web promotions.

2 Movie Creation:

Hand by hand with the client, a creative team produces the movie or animation adapted to the 1to1 video plattform. As a guideline, it typically takes about eight weeks from concept to final production.

3 CRM Data Integration:

Clients provide the customer data that will be integrated in the videos (personalised texts, illustrations or animations), while natural personalized voice narration ensures that each customer knows the video is uniquely his/hers.

4 Distribution:

Personalized videos are securely delivered to your customers via email, to mobile phones or to any web destination through the regular client plattforms.

5 Analytics and optimisation:

Simple and accurate analytics are delivered, including how many people opened or watched the videos, how long they watched, and how frequently. Conclusions are used for optimisation of regular campaigns.