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The insurance industry is looking to communicate clearly, educationally and transparently. However, over 75% of millennials want information that’s continuous, personalised and always accessible. Video customisation makes it possible to improve the customer experience and bring it to new generations of consumers.

Portfolio Engagement

Personalized experience for each customer

The best way to provide a memorable experience is to exceed customer expectations.

At 1to1video we turn every moment of truth into a personalized experience, combining Video, data and interaction. Both for direct clients and for intermediate clients.

From the sales phase, through Welcome, renewal comms, claims management, cross-selling or upgrade proposals.

Check our success stories here


Real-time personalisation means you can cross sell or attract new customers in an enriched format such as video whether via email, app, text on a website or on social media.


Personalised video is an alternative communication channel to strike up conversations, enhance interactivity and get feedback from customers. Connection via a contact centre, real-time surveys, live chat or chatbots.

I'm interested in seeing a demo

A video is worth more than a million words.
If you want to see YOUR personalised video, click here and ask for a demo